Job search
Operational Officer - Kiosk Assistant
Mount Isa
This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes.
More Than a Cafe Role. Be Part of Patient Care!
Love hospitality? Put your customer service and barista skills to work in a role that supports patients and contributes to a positive healthcare environment.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Health - Health Service Support |
| Classification | OO2 |
| Workplace Location | North West Qld |
| Job ad reference | QLD/MI696941 |
| Closing date | 27-Nov-2026 |
| Job duration | Permanent, Full-time |
| Contact person | Michelle Connolly |
| Contact details | (07) 4744 4461 Access the National Relay Service |
About the role
The Hospital Café plays an important role in creating a welcoming and positive experience for patients, visitors and staff.
As a member of our Hospitality Services team, you'll provide friendly customer service, prepare and serve food and beverages, support café operations, and help maintain a safe, clean and efficient environment.
This is a hands-on role suited to someone who enjoys working with people and thrives in a busy team setting.
Working with us
- Tax savings through salary sacrificing options are also available.
- In your downtime, we offer 4 weeks p.a. recreational leave with a 17.5% loading/bonus.
- Professionally, our HHS values professionalism, leadership capability, excellence and resilience in our staff. We are committed to providing extraordinary opportunities for career development including in-house training, development and mentoring programs.
- PLUS, access to the Training, Education and Professional Development Incentive funds.
Requirements
- Pre-employment screening will be conducted for the successful applicant, including Criminal History checks.
- This is a VPD risk role and may require evidence of vaccination or immunity to: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis, and Tuberculosis.
- A period of probation may apply.
About North West Hospital and Health Service
The North West Hospital and Health Service (NWHHS) delivers public health services across approximately 300,000 square kilometres, supporting remote communities throughout North Western Queensland and the Gulf of Carpentaria. We are committed to promoting community wellbeing and providing high-quality, accessible and effective healthcare for all.
- Unique locations
- Friendly communities
- Regional, rural and remote $$$ incentives
The lifestyle in Mount Isa is family friendly; it is a vibrant city with an outback community feel. You will fall in love with the natural splendour of the North West Queensland region, the experience of a rural/urban community and the opportunity to make a real and positive difference... and want to stay.
Mount Isa is a great place to live and work!
Interested?
Download the Role Description for further information and application / interview preparation.
Contact: Michelle Connolly on (07) 4744 4461.
Applications close: Friday, 27 November 2026.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Our vision is to be Queensland's leading HHS delivering excellence in remote healthcare to our patients, working as an integral part of the community.
We are an equal opportunity employer.
Documents
Before applying for this vacancy please ensure you read the documents below.
-
MI696941 Operational Officer - Kiosk Assistant RD (PDF, 369KB)
Role Description
Info Sheet_Documentation Preparation - new candidates 05.01.2026 (PDF, 80KB)
Information Package for Applicants
QH Applicant Information Kit (PDF, 939KB)
Information Package for Applicants
