Administration Coordinator (Ambulatory Care)

About the role

The purpose of this role is to lead and manage administrative services with the Service Line. Ensuring the delivery of high-quality, safe and equitable support to clinical and corporate services.  The role is accountable for administrative service performance, workforce leadership and continuous improvement to support operational objectives.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Lead the strategic development, implementation, review and continuous improvement of administrative services to meet organisational and Service Line objectives.
• Ensure delivery of high‑quality, sustainable administration services within the Service Line through consistent processes, reliable data, sound governance and effective project management, applying Lean improvement methodologies.
• Drive and embed quality improvement initiatives through analysis of work practices, identification of improvement opportunities and facilitation of staff‑led initiatives.
• Collaborate with stakeholders to identify, analyse and resolve workflow and service delivery issues impacting quality, efficiency and performance outcomes.
• Lead change management and moderately complex projects to support service transformation and operational improvement.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED