Information Systems Officer MHAOD

The role 

The Information Systems Officer will Provide support, system administration and high-level application advice and guidance, to ensure the effective and efficient operation of the Consumer Integrated Mental Health Addiction (CIMHA) application.

Key responsibilities:

• Provide specialist advice and recommendations regarding the maintenance, review and enhancement of mental health and alcohol and other drugs information systems.
• Provide specialist expertise and advice regarding information systems operational support design, business processes and system documentation to Hospital and Health Services, non-government, and private agencies.
• Provide education and support in relation to information system management including data definitions, standardised business processes and data quality.
• Utilise IT knowledge to receive, handle and investigate complex technical support incidents following agreed procedures.
• Develop and implement procedures to identify and rectify discrepancies in information to ensure a high quality of mental health, alcohol, and other drugs data sets.

About you

We are searching for someone who:

• The ability to identify and analyse problems associated with information systems and develop and implement remedial strategies.
• High level of interpersonal, written, and oral communication skills including the ability to negotiate, advise and influence.
• High level of organisation skills and experience in information systems development and operation.
• Knowledge of, or ability to rapidly acquire knowledge of the functions and organisation of the mental health care and alcohol and other drugs services.
• Demonstrated ability to develop and promote ITIL Service Management processes primarily incident / problem / change / release management.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes

Competitive salaries

• 12.75% superannuation
• 17.5% leave loading

Employee wellbeing

• 38 hour full time work week
• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

• Career progression with more than 300 diverse career pathways and career support to take you further!
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion 

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. 

Ready to apply?

For further information on how to apply please review the attached Role Description.