Operational Services Officer - Casual Pool

About the role

These casual roles within Operational Services are essential to the safe and effective running of our health facility. You may work across Cleaning, Laundry, Food Services, Ward Support and Kiosk Services. Every shift contributes directly to patient wellbeing, infection control, and high quality healthcare delivery. You'll be part of a team committed to clinical governance, quality improvement, workplace safety, and culturally responsive care for Aboriginal and Torres Strait Islander peoples and culturally diverse communities.

• Deliver high quality cleaning, laundry, catering, ward support or kiosk services in line with Queensland Health standards.
• Support patient safety and infection control by following policies, procedures and workplace health and safety requirements.
• Assist healthcare professionals by providing non-clinical patient support, including safe patient transport from one area to another.
• Contribute to a respectful, inclusive and culturally safe healthcare environment.

Working with us

• Tax savings through salary sacrificing options are also available (long-term casuals).

Professionally, our HHS values professionalism, leadership capability, excellence and resilience in our staff. We are committed to providing extraordinary opportunities for career development including in-house training, development and mentoring programs.

Requirements

• There are no mandatory qualifications required for this position.
• The position may require successful applicants to undertake continuous shift work and to work all shifts in accordance with the unit roster.
• Physical ability to carry out frequent and repetitive lifting, manual handling of goods and patients. 
• Adhere to Uniform Dress code for the Health Service.
• Pre-employment screening will be conducted for the successful applicant, including Criminal History checks.
• This is a VPD risk role and may require evidence of vaccination or immunity to: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis, and Tuberculosis.
• A period of probation may apply.

About North West Hospital and Health Service

The North West Hospital and Health Service (NWHHS) delivers public health services across approximately 300,000 square kilometres, supporting remote communities throughout North Western Queensland and the Gulf of Carpentaria. We are committed to promoting community wellbeing and providing high-quality, accessible and effective healthcare for all.

The lifestyle in Mount Isa is family friendly; it is a vibrant city with an outback community feel. You will fall in love with the natural splendour of the North West Queensland region, the experience of a rural/urban community and the opportunity to make a real and positive difference... and want to stay.

Interested?

Download the Role Description for further information and application / interview preparation.

This is a Talent Pool process which is used to collect applications for current and upcoming positions.  Applications will be assessed regularly throughout this process.

Please note: By submitting an application through this process, it is not a guarantee that you will be offered employment with NWHHS. This Expression of Interest process is just one avenue of seeking employment with the Hospital and Health Service.

Contact: Natalie Edge on (07) 4744 4888.

Applications close: Friday, 26 February 2027.