Outreach Coordination Support Officer
Support Outreach Services Across Remote Queensland!
Join the North West Hospital and Health Service as an Outreach Coordination Support Officer and help connect patients across remote communities with essential healthcare services. Enjoy the unique lifestyle of North West Queensland, with its welcoming communities, wide-open spaces and opportunities to make a meaningful difference in regional healthcare.
This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes.
About this role
About the role
Play a key role in keeping outreach and visiting healthcare services running smoothly across the North West region. Working with remote health facilities, specialist teams and visiting clinicians, you will coordinate schedules, manage patient appointments and provide essential administrative support to help ensure patients can access the care they need.
- Coordinate outreach clinic schedules and communicate arrangements with remote facilities, visiting services and community stakeholders.
- Manage patient bookings, waitlists, recalls and appointment confirmations for specialist outreach clinics.
- Organise travel, accommodation and logistical arrangements for visiting medical officers and healthcare professionals.
- Maintain accurate clinic information and records across relevant systems while supporting the effective delivery of outreach services.
Working with us
- Tax savings through salary sacrificing options are also available.
In your downtime, we offer 4 weeks p.a. recreational leave with a 17.5% loading/bonus.
Professionally, our HHS values professionalism, leadership capability, excellence and resilience in our staff. We are committed to providing extraordinary opportunities for career development including in-house training, development and mentoring programs.
PLUS, access to the Training, Education and Professional Development Incentive funds.
Requirements
- While not mandatory, a relevant qualification in Business Administration or similar would be well regarded.
- C Class Motor Vehicle Licence.
- Pre-employment screening will be conducted for the successful applicant, including Criminal History checks.
- This is a VPD risk role and may require evidence of vaccination or immunity to: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis, and Tuberculosis.
- A period of probation may apply.
About North West Hospital and Health Service
The North West Hospital and Health Service (NWHHS) delivers public health services across approximately 300,000 square kilometres, supporting remote communities throughout North Western Queensland and the Gulf of Carpentaria. We are committed to promoting community wellbeing and providing high-quality, accessible and effective healthcare for all.
The lifestyle in Mount Isa is family friendly; it is a vibrant city with an outback community feel. You will fall in love with the natural splendour of the North West Queensland region, the experience of a rural/urban community and the opportunity to make a real and positive difference... and want to stay.
Affectionately known as the ‘oasis of the outback,' Mount Isa represents over 50 nationalities which give the city a unique cosmopolitan flavour. People enjoy living in this modern community, with restaurants, excellent health care, shopping, churches, clubs, service clubs and social activities. You will love the yearly carnival of festivities and celebrations including the Mount Isa Rodeo.
Interested?
Download the Role Description for further information and application / interview preparation.
Contact: Bronwyn Munokoa on (07) 4744 4888.
Applications close: Monday, 09 November 2026.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Our vision is to be Queensland's leading HHS delivering excellence in remote healthcare to our patients, working as an integral part of the community.
We are an equal opportunity employer.
Job details
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Position status Permanent |
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Position type Full-time |
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Occupational group Administration |
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Classification AO3 |
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Workplace Location North West Qld |
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Job ad reference QLD/MI695611 |
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Closing date 09-Nov-2026 |
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Yearly salary |
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Fortnightly salary |
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Total remuneration |
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Salary other |
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Job duration
Permanent |
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Contact person
Bronwyn Munokoa |
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Contact details
(07) 4744 4888
Access the National Relay Service |
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Attachments
MI695611 Outreach Coordination Support Officer - RD (PDF, 129KB)
Role Description QH Applicant Information Kit (PDF, 939KB) Information Package for Applicants Info Sheet_Documentation Preparation - new candidates 05.01.2026 (PDF, 80KB) Information Package for Applicants |
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