Administration Officer - Casual

Your new role:

Join our Casual Administration Officer Talent Pool and play an important role in supporting patient care and hospital operations across a range of clinical and non-clinical areas at QEII Jubilee Hospital. This is a varied and rewarding opportunity for adaptable administration professionals who thrive in a fast-paced healthcare environment.

• Provide high-quality administrative support across multiple hospital departments including reception, outpatient services, inpatient wards and specialist areas.
• Deliver exceptional customer service while managing enquiries, appointments, patient records and hospital information systems.
• Work collaboratively within multidisciplinary teams while effectively managing competing priorities and adapting to changing operational needs.

About you:

We are seeking motivated and professional administration officers who are customer-focused, adaptable and committed to delivering efficient support services within a healthcare environment.

• Demonstrated experience in administration, reception or customer service roles, ideally within a busy or complex environment.
• Strong communication and interpersonal skills with the ability to interact professionally and compassionately with patients, visitors and staff.
• Proven ability to work both independently and collaboratively while managing workload, prioritising tasks and meeting deadlines.
• High attention to detail, sound judgement and a commitment to confidentiality, teamwork and quality service delivery.

Check out our quick tips and application essentials!

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

This Expression of Interest collects a variety of information that will help identify potentially suitable applicants for future casual and temporary employment opportunities. If deemed suitable your details will remain in the Talent Pool for a period of 12 months and should there be an employment opportunity you will be contacted to discuss the opportunity further. Additional selection processes (interview, reference checks and pre-employment checks) to further assess suitability for appointment to a specific position may be required.

About us:

The Queen Elizabeth II Jubilee Hospital (QEII) is a medium metropolitan adult facility providing a range of inpatient and outpatient services including a 24-hour Emergency Department. We provide a range of services, including surgery, cardiology, endoscopy, orthopaedics, gynaecology, urology, geriatric, respiratory and emergency medicine.

We're making our hospital bigger and better to make it easier for our growing community to get the health care they need. We'll have more beds, medical wards and expanded intensive care and emergency services planned to be opened by 2027.

QEII Hospital, a place of opportunity to make a difference and grow your career!

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.