Billing Support Officer

About the role

Temporary full-time opportunity to contribute to enhanced outpatient revenue outcomes through high‑quality administrative, billing, and stakeholder liaison support.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Ability to achieve deadlines, establish work priorities, and organising of daily functions relevant to the role in an autonomous environment while being able to work as part of a team in order to manage workloads.
• Obtain named referrals for new and review appointments, to ensure all patients have a valid referral to enable bulk billing for outpatient services by following the approved processes.
• Have high attention to detail to be able to process outpatient accounts to Medicare Australia and Department of Veterans Affairs using MediRecords, whilst ensuring at all times compliance is met in order to bill appointments.
• Liaise with patients and their representatives and with those to whom a service is provided or received, ensuring we provide the best service possible.
• Foster effective working relationships with Senior Administration Officer's and their teams, under the Central Billing Team portfolio, to promote service quality, responsiveness and compliance with established procedures and policies.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED