Administration Officer

We're excited to welcome a Administration Officer to our Emergency Department.

Sunshine Coast Health is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, protect and promote human rights in our decision-making and actions.

The Administration Officer provides a high level of confidential administrative support for the Sunshine Coast Hospital and Health Service (SCHHS). The role will provide administration support within the Emergency Department (ED) to facilitate the smooth admission, transfer, and discharge of patients. Providing information services to patients and the general public on matters relating to patient registration into the Emergency Department.

This position works a 24/7 rotating roster and applicants will need to be available for all shifts as rostered.  The incumbent is responsible for the prioritisation and planning of workloads. This position may involve travel to various facilities within the Sunshine Coast Health and Hospital Service

Key Responsibilities include:

• Consult with patients to obtain correct details for completion of admissions and record information accurately into the hospital information systems.
• Provide a customer focused support service by undertaking the designated administrative and processing duties on a day-to-day basis, working autonomously; comply to a 7-day, 24 hour roster.
• Provide a quality client service including liaising with staff, public and private patients, carers and external agencies as required, maintaining a high degree of confidentiality to ensure patient and staff privacy. Remain accessible to customers and use strong communication skills to understand customer's needs and deliver an organised service that meets their expectations.
• Perform a support role to medical and nursing staff within the department by assisting with the preparation and completion of a range of administrative duties.

Remuneration based pro rata on equivalent full time value up to $100 585 p.a., comprising salary rates: $39.98 - $44.46 p.h., employer contribution to superannuation (12.75%) and annual leave loading (17.5%) (AO3) (Fixed term temporary part time position available for 6 months, hours negotiable). Applications will remain current for the duration of the vacancy. Please note: only applications from candidates will be accepted (applications that may result in an agency fee will not be considered).

Why work for us?

We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance. As a Queensland Health employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases. We are committed to providing a diverse and inclusive workplace for our people and our community. We encourage people of all genders, races, ages and abilities to apply for roles within our Health Service.
You can find out more about why it's so great to work at Sunshine Coast here: https://www.health.qld.gov.au/sunshinecoast/careers

As a Sunshine Coast Health employee, you will receive competitive remuneration and have access to:

• A wellness program;
• Generous superannuation;
• Flexible work arrangements;
• Career training and development; and
• Salary packaging.

Check out the latest updates here:

https://www.sunshinecoast.health.qld.gov.au/