Supervisor - Support Services Department

About the work unit / facility

Support Services / Facilities and Integrated Support Services / Townsville

About your new employer

Clinical Excellence

The Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise. 

Career Growth and Development

We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).

Supportive Workplace Culture and Regional Advantage

A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.

Work/Life Balance and Lifestyle Benefits

Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.

Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. 

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

• Salary range: $69,486 to $72,833 p.a. (OO3)
• 4 to 6 weeks annual leave with 14%-17.5% loading
• 12.75% employer contribution to superannuation
• Plus Salary Sacrificing options may be available

About your opportunity

The role is responsible to supervise the Support Services Department OO2 OSO workforce in its daily operational service delivery at the Townsville University Hospital, the Kirwan Health campus, and Townsville Community Health facilities.

Requirements:

Mandatory qualifications and proof of registration

• While not mandatory, a relevant qualification in the following would be highly desirable: Certificate III in a relatable discipline.
• Highly desirable: Demonstrated knowledge of CARPS and understanding as to prioritised task allocation/coordination of OSO supporting clinical service delivery and Townsville University Hospital patient flow.
• Highly desirable: Demonstrated knowledge and application of person-centred care.
• The possession of a licence to operate a class “C” motor vehicle is required.

Please refer to the Role Description for further details.

Apply now and be part of something extraordinary!

Enquiries are welcome; for a confidential discussion please contact:

Amanda Douglas on (07) 4433 1757.

Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs/QLD-TV681762

Applications close: Thursday, 28 May 2026

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.