Team Leader (Emergency Department Administration)

Townsville Hospital and Health Service offers a diverse and supportive workplace within a large regional health organisation. Employees work in a dynamic environment alongside multidisciplinary teams, supporting specialist services and modern healthcare systems.

Career development is supported through structured pathways, access to education and training, secondment opportunities, and strong partnerships with James Cook University. Staff are encouraged to build skills, gain experience, and progress within the organisation.

We foster a collaborative and inclusive workplace culture, combining the opportunities of a major health service with the benefits of a regional setting. Short commutes, a close‑knit professional network, and exposure to both urban and rural services contribute to a positive work environment.

Located in North Queensland, the region offers an affordable lifestyle and diverse communities, with easy access to outdoor and recreational activities. Flexible working arrangements, job security, and a family‑friendly environment support work–life balance and long‑term career stability.

Clinical Information Administration Services has an exciting opportunity for an experienced administration professional to lead Emergency Department Administration at Townsville University Hospital. In this role, you will play a key part in supporting person‑centred care by ensuring high‑quality, efficient administrative services for patients, families and clinical teams.

As Team Leader, you will provide leadership and guidance to a dedicated team, overseeing day‑to‑day operations, rostering and workflow management, and supporting continuous improvement across emergency department administration. This role suits someone who enjoys leading people, improving processes, and working collaboratively in a fast‑paced healthcare environment.