Administration Support Officer - Charters Towers

About the work unit / facility:

Charters Towers Health Service is a level 3 (CSCF), non-birthing, 23 bed rural hospital with emergency and ambulatory services.  Ambulatory services include community health nursing, child health nursing, midwifery group practice (non-birthing), advanced health worker, physiotherapy, occupational therapy, speech pathology and social work onsite.

About your new employer:

Career Growth and Development

We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).

Supportive Workplace Culture and Regional Advantage

A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.

Work/Life Balance and Lifestyle Benefits

Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.

Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

• Salary range: $79,272 to $88,158 p.a. (AO3)
• 4 to 6 weeks annual leave with 14%-17.5% loading
• 12.75% employer contribution to superannuation
• Plus Salary Sacrificing options may be available

About your opportunity:

The Administration Officer provides high quality administrative support to a multi-disciplinary team to facilitate service delivery within the Charters Towers Health Service.  The position works independently to respond to enquiries, provide information and assistance to staff, patients and visitors while maintaining confidentiality. Key component is facilitating and processing Medicare billing.

Requirements:

• This is a Vaccine Preventable Disease (VPD) risk role. Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis.
• Probation period may apply.
• Pre-employment checks will be conducted.

Please refer to the Role Description for further details.

Apply now and be part of something extraordinary!

Enquiries are welcome; for a confidential discussion please contact: Sharon Stevenson on (07) 4787 0356.

Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs//QLD-TV687444

Applications close: Wednesday, 22 July 2026.

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.