Patient Services Officer

About the work unit / facility:

Medical Imaging at Townsville University Hospital provides high-quality diagnostic imaging services to the North Queensland community. The patient-focused team works across General X-ray, CT, MRI, Ultrasound, Nuclear Medicine and PET, and Interventional Radiology, with a strong commitment to collaboration, education, research and continual improvement.

About your new employer:

Supportive Workplace Culture and Regional Advantage

A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network.

Work/Life Balance and Lifestyle Benefits

Nestled within beautiful North Queensland, the locations found within the Townsville HHS region provides vibrant and unique communities, affordable living, outdoor adventures, and a relaxed lifestyle. Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, job security, and a family-friendly environment.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

• Salary range: $81,649 to $90,801 p.a. (AO3)
• 4 to 6 weeks annual leave with 14%-17.5% loading
• 12.75% employer contribution to superannuation
• District - Northern - East allowance
• Plus Salary Sacrificing options may be available

About your opportunity:

Join the Medical Imaging team as a Patient Services Officer and make a positive difference to the experience of patients, their families and the public. You'll deliver exceptional person-centred customer service while working collaboratively within the administrative team, building positive relationships and providing quality support that contributes to high standards of organisational and patient-focused outcomes.

Requirements:

• This is a Vaccine Preventable Disease (VPD) risk role.
• Probation period may apply.
• Pre-employment checks will be conducted.

Please refer to the Role Description for further details.

Apply now and be part of something extraordinary!

Enquiries are welcome; for a confidential discussion please contact: Carly Waters on (07) 4433 3238.

Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs//QLD-TV691269

Applications close: Sunday, 13 September 2026.

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.