Operational Services Officer (Patient Handler)

About this role

About the work unit / facility:

The Support Services Department is responsible for the safe delivery of quality, evidence based, best practice Operational Services (cleaning, patient porterage/support, linen and environmental services) service delivery across the Townsville University Hospital and designated facilities within the Townsville Hospital and Health Service (HHS).

About your new employer:

Townsville HHS is the public healthcare provider for over 250,000 people across 150,000km. We operate 21 facilities and employ more than 6,600 staff. We are committed to clinical excellence, career development, a supportive culture, and work/life balance. As a major teaching hospital, we train future health professionals and lead research initiatives to advance healthcare.

We offer: 

• Clinical Excellence: Delivering high-quality renal care across diverse settings with advanced dialysis technologies. 
• Career Growth: Opportunities for internal rotation, post-graduate study, and leadership development. 
• Supportive Culture: Collaborative multidisciplinary teams and mentoring support. 
• Work/Life Balance: Flexible part-time hours and North Queensland lifestyle benefits.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

• Salary range: $100.78 to $127.77 p.h. (L18 - L27)
• 4 weeks annual leave with 14%-17.5% loading
• 12.75% employer contribution to superannuation
• Plus Salary Sacrificing options may be available

About your opportunity:

• Maintain clinical and non-clinical areas of the hospital in accordance to the Queensland Health Cleaning Standards 2016 through professional cleaning practices and compliance to Infection Control Policy.
• Provide effective and efficient patient handling/transportation as required by medical staff ensuring the safety of the patients by complying with the Queensland Health No Lift Policy & Work Health & Safety guidelines.
• Ensure that the confidentiality and privacy of patient and facility information is respected at all times in line with the Code of Conduct.
• Be willing and able to accept responsibility and to work harmoniously and within a multidisciplinary team.
• Be willing and able to work various shifts 7 days a week. Roster will include night shifts.
• Monitor work areas for facility defects and report same to management to minimise time interval to repair/replacement.
• Attend / update training and follow procedures for any specialised patient equipment that is used / introduced to the facility.
• Complete ad-hoc tasks as requested by Support Services Management team.

Role Requirements:

• This is a Vaccine Preventable Disease (VPD) risk role. Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis.
• Probation period may apply.
• Pre-employment checks will be conducted, including criminal history clearance.

Please refer to the Role Description for further details.

Interested?

Enquiries are welcome; for a confidential discussion please contact:
Natalie Johns on (07) 4433 4172.

Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs/QLD-TV670236

Applications close: Thursday, 4 December 2025.

Unsolicited resumes from recruitment agencies will not be accepted.