Manager Health Security Department

About the work unit / facility

The Health Security Department (HSD) at Townsville University Hospital provides essential security and emergency response services across Townsville HHS facilities, including Kirwan Community Health Campus and Joyce Palmer Health Service. The team manages CCTV, body-worn cameras, electronic access systems, and emergency coordination to ensure safe, high-quality care.

About your new employer

Townsville HHS is the public healthcare provider for over 250,000 people across 150,000km². We operate 21 facilities and employ more than 6,600 staff. We are committed to clinical excellence, career development, a supportive culture, and work/life balance. As a major teaching hospital, we train future health professionals and lead research initiatives to advance healthcare.

We offer:

• Clinical Excellence: Deliver security and emergency response services that support world-class healthcare.
• Career Growth: Opportunities to lead a large team and influence strategic safety initiatives.
• Supportive Culture: Join a collaborative environment focused on safety, quality, and continuous improvement.
• Work/Life Balance: Enjoy the lifestyle benefits of North Queensland while working in a leading health service.

Competitive salary and benefits

• Salary between $4623.70 – $4837.70 per fortnight (OO9).
• 4 to 6 weeks p.a. recreational leave with 14-17.5% loading.
• Generous employer contribution to superannuation of 12.75%.

Additional benefits include salary packaging options, generous leave entitlements, and professional development support.

About your opportunity

As Manager, Health Security Department, you will lead a team of approximately 60 staff and oversee critical security operations, including CCTV, access control, and emergency response coordination. This role ensures compliance with legislation, policy, and best practice standards while driving innovation and continuous improvement.

Requirements

• While not mandatory, a relevant qualification in business, commerce or security would be highly regarded. 
• Highly regarded: Experience in leading and managing a large and diverse department comprising a 24-hour/7-day a week rostered workforce of more than 60 staff.
• Highly regarded: Proven leadership and management experience in a large, complex organisation.
• Highly regarded: Management of a large Security Control Room and contemporary electronic alarm/cctv network.
• Highly regarded: Expertise in security operations, emergency response, and risk management.
• Strong communication and stakeholder engagement skills.
• A probationary period may apply.

Application details

Enquiries are welcome, for a confidential discussion please contact:

Rodd Carroll on 0428 808 360.

Closing Date: Tuesday, 27 January 2026.

Submit your application via https://apply-springboard.health.qld.gov.au/jobs/QLD-TV672001, include your CV, referee details, and a short response addressing the key responsibilities.