Administration Officer (Oral Health Services)

About the work unit / facility

Townsville Oral Health Services / Women's and Children's Service Group / Kirwan Health Campus and North Ward Health Campus

About your new employer

Clinical Excellence

The Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise. As a leading tertiary and referral service, we foster continuous professional development, allowing staff to work on complex cases, engage with multidisciplinary teams, and contribute to innovative healthcare solutions.

Career Growth and Development

We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).

Supportive Workplace Culture and Regional Advantage

A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.

Work/Life Balance and Lifestyle Benefits

Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

• Salary range: $79,272 to $88,158 p.a. (AO3)
• 4 to 6 weeks annual leave with 14%-17.5% loading
• 12.75% employer contribution to superannuation
• Plus Salary Sacrificing options may be available

About your opportunity

The position provides an efficient appointment booking service for all patients and provide efficient utilisation of booking time available for clinicians. The position is responsible for supporting patient access to Oral Health's Standard Range of Services in in accordance with the Oral Health Services Waiting List Guideline and Eligibility Guideline.

Requirements:

Mandatory qualifications and proof of registration

• Whilst not mandatory, previous experience in a busy Administration role is highly desirable.
• Highly regarded: Ability to obtain a thorough understanding of and communicate Oral Health's Standard Range of Services in in accordance with the Oral Health Services Waiting List Guideline and Eligibility Guideline to patients and/or their carer/parent.
• Highly regarded: Proficient skills in data entry with a high level of accuracy in a patient information system.
• Highly regarded: Ability to prioritise multiple tasks in a fast-paced clinical environment.
• This is a Vaccine Preventable Disease (VPD) risk role.

Please refer to the Role Description for further details.

Apply now and be part of something extraordinary!

Enquiries are welcome; for a confidential discussion please contact:

Melissa Douglas on (07) 4433 9920.

Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs/QLD-TV680226

Applications close: Thursday, 30 April 2026

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.