Executive Support Officer - Mental Health Services

About the opportunity   

This role provides, develops and maintains an efficient, effective, ethical and confidential administrative and secretarial support service to the Nursing Director/Program Manager Rehabilitation Services and Clinical Director, Rehabilitation Services.

This position will operate with a high degree of independence in performing the duties of the position while maintaining open channels of communication between all staff within the department and other members of the multidisciplinary teams.

The ideal applicant will be someone who has proven ability and can demonstrate the following:

• Ability to work autonomously and to act innovatively, resourcefully and meet deadlines and commitments relating to the day-to-day functioning, including procedures and practices of the Mental Health Service Group. 
• Demonstrate high level of communication and interpersonal skills, including the ability to effectively liaise, consult and negotiate with a diverse range of stakeholders to build and maintain positive relationships. 
• Demonstrated high level of interpersonal skills with the ability to liaise and consult effectively with personnel at all levels both within and external to the organisation. Highly developed attributes intact and judgement on sensitive issues. 
• Experience in the provision of high-level executive support services and knowledge of the functions of a senior executive office or senior executive group that requires the efficient use of departmental computer software applications, office tools and record management systems.
• Possession of advanced computer skills including Queensland Health Information Management Systems; Microsoft word and excel software applications.

About your new employer

Supportive Workplace Culture and Regional Advantage

A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. 

Work/Life Balance and Lifestyle Benefits

Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.

Role requirements

• This is a VPD risk role. Hepatitis B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis.

Please refer to the Role Description for further details.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

• Salary range: $3038.50 - $3379.10  p.f. (AO3)
• 4 weeks annual leave with 17.5% loading
• Locality allowance
• 12.75% employer contribution to superannuation
• Plus Salary Sacrificing options may be available

Apply now

Enquiries are welcome; please contact: Sharon Sheehan on (07) 4433 3047

Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs/QLD-TV684767

Applications close: Monday, 22 June 2026

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.