Patient Services Officer (Cardiac Bookings)

About your employer

Townsville Hospital and Health Service offers a dynamic and supportive environment with access to advanced clinical practice, specialised expertise, and opportunities to work within a leading tertiary service. We are committed to ongoing professional development, providing structured career pathways, education and training programs, and strong partnerships with James Cook University.

Our organisation promotes a collaborative and inclusive workplace culture, where staff are supported to grow, contribute, and thrive. Located in North Queensland, we offer the benefits of a regional lifestyle, including short commutes, affordable living, and access to diverse urban, rural, and coastal communities—supporting a healthy work/life balance.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

• Base salary range: $79,272 to $88,158 p.a. (AO3)
• 4 to 6 weeks annual leave with 14%-17.5% loading
• 12.75% employer contribution to superannuation
• Plus great Ssalary packaging options to increase take-home pay
• Flexible working arrangements may be available

About your opportunity

In this role, you will provide exceptional customer service to patients, families, visitors and staff while supporting the delivery of efficient and effective healthcare services. Working as part of a collaborative administrative team, you will undertake a range of patient administration functions, including bookings, admissions, discharges and records management, while maintaining accurate information across multiple systems.

The successful candidate will be a customer-focused professional with strong communication, organisational and problem-solving skills. You will thrive in a fast-paced environment, manage competing priorities, contribute to continuous improvement initiatives, and support positive patient experiences while adhering to organisational policies, procedures and values.

Please refer to the Role Description for further details.

Apply now and be part of something extraordinary!

Enquiries are welcome; please contact: Tynelle Edgerton on (07) 4433 3545.

Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs/QLD-TV687225

Applications close: Wednesday, 22 July 2026.

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.