Patient Services Officer (Women's and Children's Service Group)

About your opportunity

This role delivers exceptional person-centred customer service to patients, their families and the public. The role works collaboratively as a member of the administrative team and provides quality support to deliver a high standard of organisational and patient-focused outcomes. This role contributes to creating an exceptional place to work by consistently aligning workplace behaviours to organisational values.

About your new employer

Townsville Hospital and Health Service (HHS) offers a diverse and rewarding healthcare environment, combining advanced clinical practice, innovation, and professional development. As a leading tertiary and referral service, we provide opportunities to work alongside multidisciplinary teams, contribute to complex healthcare delivery, and access ongoing education, training, and career advancement pathways.

Our supportive and community-focused culture fosters collaboration, inclusion, and wellbeing. Located across the vibrant rural, urban, and coastal communities of North Queensland, Townsville HHS offers an enviable lifestyle, affordable living, flexible work options, and the opportunity to enjoy a rewarding career while achieving work-life balance.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

• Salary range: $3150.00 to $3500.00 p.f. (AO3)
• 4 to 6 weeks annual leave with 14%-17.5% loading
• 12.75% employer contribution to superannuation
• Plus Salary Sacrificing options may be available

Requirements:

• This is a Vaccine Preventable Disease (VPD) risk role. Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis.
• Probation period may apply.
• Pre-employment checks will be conducted.

Please refer to the Role Description for further details.

Apply now and be part of something extraordinary!

Enquiries are welcome; for a confidential discussion please contact: Michele Burns on (07) 4433 1453.

Apply ONLINE: https:// apply-springboard.health.qld.gov.au/jobs/QLD -TV696556

Applications close: Friday, 20 November 2026

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.